Wyndham Garden Cancun Downtown, Cancun - Reviews, Room Options & Prices 2025

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Key details

About the Hotel

Av Tulum 220 Manzana 14 Lote 2, Cancun, Mexico, 77500

Wyndham Garden Cancun Downtown is strategically located in the heart of Cancun, making it an ideal choice for both business and leisure travelers. This non-smoking hotel offers a blend of contemporary décor and practical amenities. Guests have access to a range of services including free WiFi, an outdoor pool, and a Mexican restaurant. Its proximity to casinos, shopping, and the Caribbean beaches enhances its appeal.

Location

Located just off Highway 307, the hotel is 17 kilometers from Cancun International Airport (CUN). Nearby attractions include Playa Tortugas, shopping at Malecón Americas, and various local casinos. Guests can engage in water sports, visit archaeological sites, or enjoy the vibrant local culture, all within easy reach.

Rooms

The hotel features 136 air-conditioned rooms designed with modern aesthetics. Each room includes a flat-screen TV, minibar, and a desk to accommodate business travelers. Additionally, accommodations are equipped with microwaves, electric kettles, and laptop-compatible safes for added convenience. The tiled floors and thoughtful layout enhance the overall comfort of each space.

Eat & Drink

Dining at Wyndham Garden Cancun Downtown includes a daily breakfast featuring waffles, cereals, and fruit. The on-site Mexican restaurant offers a variety of dishes, and room service is available for guests preferring meals in privacy. There is also a lobby bar that provides a relaxed atmosphere for guests to unwind.

Leisure & Business

Facilities include a fully equipped fitness center and a refreshing outdoor pool for guest relaxation. For business travelers, a 24-hour business center and multiple meeting rooms are available, accommodating up to 80 guests. The hotel also has a car rental and excursion desk for those wishing to explore the area further.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Junior King Suite Non-Smoking

Max:

4 persons

34 m²

Bed options:

1 King-size bed

Coffee machine

Air conditioning

room details

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Deluxe Family Room City View Non-Smoking

Max:

4 persons

34 m²

Bed options:

2 King Size Beds

City view

Coffee machine

Balcony

room details

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Queen Room Two Queen Beds Non-Smoking

Max:

4 persons

28 m²

Bed options:

2 King Size Beds

Coffee machine

Air conditioning

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Getting around

A guide to all available transportation options

City Centre

Cancun 2.4 km

Airports

Isla Mujeres (ISJ) 17.7 km

Cancun (CUN) 17.8 km

Facilities

Experience a variety of amenities at the boutique hotel, crafted to ensure your comfort and unforgettable moments

Wi-Fi

Free parking

Luggage storage

24-hour services

24-hour reception

24-hour security

General

No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Lift
Currency exchange
Vending machines
Smoke detectors
Fire extinguishers
Key card access
Key access

Sports & Fitness

Fitness centre

Guest Parking

Dryer

Services

Room service
Car hire
Dry cleaning
Tours/Ticket assistance
Grocery shopping service

Dining

In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Special diet menus

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Children's pool

Spa & Leisure

Outdoor swimming pool
Sun loungers
Leisure/ TV room
Shallow end

Room features

Air conditioning
Mini-bar
Terrace
Garden furniture
Dining table
Ironing facilities

Self-catering

Dryer

Media

Flat-screen TV

Location

Av Tulum 220 Manzana 14 Lote 2, Cancun, Mexico, 77500

Map view

street view

Av Tulum 220 Manzana 14 Lote 2, Cancun, Mexico, 77500

City landmarks

Market

Mercado 28

1.9 km

77500

Palapas, Cancun

1.3 km

Square

Las Palapas

1.5 km

Stadium

Beto Avila Stadium

2.5 km

Church

Cristo Rey Church

1.3 km

Avenida Yaxchilan SM

Casa de Cultura Cancun

630 m

Av. Bonampak

Malecon Tajamar

1.2 km

Sam's Club Cancun

780 m

Mall

Malecon Americas Cancun

820 m

Night club

Grand Mambocafe

840 m

Store

Costco

1.3 km

Store

Superama Bonampak

980 m

Avenida Tulum

Tulum Avenue

2.0 km

Night club

Distrito Cavana

620 m

Event hall

B2B Center Cancun

680 m

Airport

Ka'Yok' Planetario de Cancun

2.0 km

Church

La Puerta del Cielo

820 m

Av. Tulum Esquina Contoy Edificio Plaza Mayaland Local 1

CrossFit Revolver Cancun

1.4 km

Carr. Cancún - Tulum 5

Palacio Municipal

1.1 km

One Block west of Nichupte & La Luna

Juega Juega Casino

1.0 km

Night club

Vintage House Cancun

1.0 km

Avenida Puertos 32

Catedral de la Santisima Trinidad

1.9 km

Arte Garden

1.1 km

Park

Urbano Kabah Park

2.4 km

Luum Pakul

1.2 km

Shopping Area

Puerto Cancun Marina Town Center

2.4 km

Nearby

Cnr Avs Bonampak & Sayil Bullring SM 4A Lote 1

Plaza de Toros Cancun

540 m

Arrecifes

310 m

Calle Fuego #2

Amigos de Sian Ka'an

320 m

9 Av Coba

Ceviche Square

590 m

Restaurants

La Parroquia de Veracruz

30 m

Avenue Tulum 220 Hotel Quinta Inn

Irori

60 m

Av Tulum 226

La Res Sabrosa

450 m

Plaza Pabellon Cumbres Local 12 Residencial Cumbres

Piola

270 m

Av. Tulum 83

La Dolce Vita downtown

870 m

Avenida Coba 87 SM 3 downtown

Mr. Pampas

780 m

Av. Bonampak 200 Plaza Nayandei Local 1

Pizzeria Luna Rossa

450 m

Av. Bonampak y Sayil Lote 60 Local 5 S.M. 4 Frente a la Plaza de Toros Cancún

La Casa de Los Abuelos

780 m

Avenue Coba,Plaza las Palmas Downtown/Centro Cancun

El Patio Bistro

700 m

Ave. Bonampak 51

Reviews and Ratings

Feedback from previous guests about their experience.

60%

enjoyed the hotel and would happily stay again

6.0/10

Guest rating

Rooms

6.4

Location

7.8

Service

8.4

Dining

5.8

Eva

United Kingdom, March 2025

6.4/10

I had a decent stay at the Wyndham Garden Cancun Downtown. The staff was friendly and welcoming, making check-in a breeze. My room was spacious and comfortable, although it did show signs of wear. The location was great for exploring downtown, but I found the breakfasts to be lacking. Overall, it's a decent place if you're looking for something affordable.

Rooms

6.0

The room was spacious and had a big, comfortable bed, but it felt a bit worn and in need of renovation.

Service

8.0

The staff was professional and friendly, always trying their best in English. I had a minor issue with the bathroom, but it was fixed quickly.

Location

9.0

The location was great, just a short walk to Plaza las Americas and many local eateries, which I really appreciated.

Dining

5.0

Unfortunately, the breakfast didn't meet my expectations. While there were options available, the quality could be improved.

Facilities

6.0

Basic facilities were available, but I was disappointed that there were no laundry options on-site.

Isabella

United Kingdom, February 2025

6.2/10

My stay at Wyndham Garden Cancun Downtown was a mixed bag. The service from staff like Gladys, Gilberto, and Amador during breakfast was great, helping kickstart my days with made-to-order waffles. However, I did encounter some issues with the cleanliness of the room, which was disappointing. Overall, it’s a decent option for those looking for a central location, but there's definitely room for improvement.

Rooms

6.0

The room was spacious and furnished with essential amenities like a microwave and refrigerator. However, cleanliness was lacking, with some dusty areas evident, especially in the bathroom.

Service

9.0

The staff were generally friendly and helpful, especially during breakfast. Their excellent service made a noticeable difference in my experience.

Location

8.0

I appreciated the hotel's central location, only a 10-minute walk from Las Americas mall and nearby restaurants, which made it convenient for exploring

Dining

6.0

Breakfast could be improved; while it was adequate, it didn't offer much variety or excitement. Still, it was good enough to start the day.

Facilities

7.0

The hotel had a clean and warm pool, though it wasn't particularly large. The gym was small but adequately equipped for a quick workout.

Geoff

United Kingdom, February 2025

5.4/10

I had an overall decent stay at Wyndham Garden Cancun Downtown, but it wasn't without its challenges. The staff were generally helpful and friendly, especially Daniel and Sonia, which made me feel welcome. However, I was disappointed with the condition of my room, as it had a damp smell, and the basic amenities could have been improved.

Rooms

6.0

My room had a persistent damp smell, though the king-size bed and sleeping sofa were okay. It wasn't the most inviting atmosphere, but it was basic and manageable for my needs.

Service

7.0

The service from the staff was warm and professional, especially Daniel and Sonia, who always had a smile on their faces. However, I felt some formality, particularly regarding the payment process, which was quite rigid.

Location

9.0

The location is fantastic for anyone wanting to explore Cancun. It's walking distance to Las America's mall, several nice restaurants, and the bus terminal, making it convenient for both leisure and travel.

Dining

7.0

Dining options were a bit limited, lacking variety, but the meals were well-cooked. The restaurant did serve a decent breakfast which I appreciated.

Facilities

6.0

Facilities included room service and various amenities, but I found the lack of replenishment for basic items like drinking water to be a downside.

Justin

United Kingdom, November 2024

6.2/10

I had a decent stay at Wyndham Garden Cancun Downtown. The staff was super helpful and always greeted me with smiles, which made me feel welcome. However, the location isn't ideal if you want to hit the beach—it's a bit far from the touristy spots, and the air conditioning in my room had issues. Overall, it's a decent place if you're looking for something budget-friendly with a friendly vibe.

Rooms

6.0

The room was clean and spacious, but it felt a bit sparse with tile floors. Plus, the air conditioning wasn’t always reliable, which was a bit frustrating.

Service

8.0

The staff was definitely the highlight of my stay. From check-in to dining, they were always friendly and attentive, making sure I had everything I needed.

Location

6.0

The location is convenient for shopping and dining, but it's not close to the beaches or major party areas. I had to rely on cabs or buses to get around, which worked out fine but might not suit everyone.

Dining

5.0

Breakfast was included, but I found it lacking in quality and variety. Thankfully, the dining area was clean and spacious, which made it a comfortable spot to eat.

Facilities

7.0

Facilities were fine, but nothing extraordinary. I appreciated the free internet access in the dining area, though.

Zoe

United Kingdom, November 2024

6.2/10

My stay at Wyndham Garden Cancun Downtown was quite pleasant, with clean and spacious rooms, though I did encounter some issues with housekeeping. The staff were friendly and helpful, making my experience enjoyable overall. However, the location was a bit further from key spots than expected.

Rooms

8.0

The rooms were clean and extremely comfortable, providing ample space for relaxation. However, I noted that housekeeping sometimes cleaned late in the day, which was inconvenient.

Service

10.0

I found the staff to be fantastic, always greeted me with smiles and were very attentive. David, in particular, stood out with his excellent service and local insights.

Location

7.0

The location was decent, about a 10-15 minute walk to the bus stop and the mall. It was good for accessing the downtown area, but a bit far from the beaches.

Dining

6.0

The breakfast offered was alright but lacked excitement and variety. It was a bit disappointing that items weren’t replenished quickly, impacting the overall dining experience.

Facilities

8.0

The hotel had a clean pool, though it was mostly in the shade. The gym was small but adequately equipped. It also offered good amenities like a microwave and refrigerator in the room.